Privacy Policy

1. Data We Collect

Account and Profile Data

• Name, username, email address, account identifiers, and profile preferences.
• Authentication details and security metadata (for account protection).

Usage and Device Data

• IP address, browser type, device information, and interaction logs.
• Feature usage events, performance signals, and reliability diagnostics.

Payment Data

Payments are processed by Paddle (Merchant of Record). Setichain does not store full payment card details. Billing and transaction records are managed through Paddle.

2. How We Use Data

• To provide and operate the Setichain platform.
• To secure accounts, prevent abuse, and monitor reliability.
• To improve product experience and analytics quality.
• To handle billing lifecycle, support requests, and legal compliance.

3. Cookies, Analytics, and Tracking

Setichain may use cookies and similar technologies for:

• Session management and authentication continuity.
• Performance analytics and product usage measurement.
• Security monitoring and fraud prevention.

Where required, cookie consent controls are provided. You can also manage cookies via browser settings, though disabling essential cookies may impact core functionality.

4. Legal Bases for Processing

• Contract performance (service delivery, billing support, account operation).
• Legitimate interests (security, analytics, and product optimization).
• Legal obligations (financial records, compliance, and law enforcement requests).
• Consent where legally required.

5. Data Sharing

Setichain may share data with:

• Paddle for payments, invoicing, tax handling, and subscription administration.
• Infrastructure and analytics providers under appropriate contractual safeguards.
• Regulators or authorities when required by law.

6. Data Retention

Personal data is retained only as long as necessary for service operation, legal obligations, dispute handling, and legitimate business requirements.

7. Your Rights

Depending on your jurisdiction, you may have rights to:

• Access, correct, or delete personal data.
• Restrict or object to certain processing activities.
• Request export of your data in a structured format.
• Withdraw consent where processing relies on consent.

8. Security Measures

Setichain applies technical and organizational measures designed to protect personal data, including access controls, encryption practices, and monitoring for unauthorized activity.

9. International Transfers

Data may be processed in jurisdictions outside your country. Where required, Setichain uses lawful transfer mechanisms and contractual safeguards.

10. Contact

For privacy-related inquiries or rights requests, contact: privacy@setichain.com